
If you’ve bought tickets or passes for SeaWorld or Busch Gardens online you may have noticed a service fee on top of the price and taxes. The fee is about 10% the website says it “covers costs such as credit card processing and fraud prevention”. This fee is part of a new lawsuit against United Parks & Resorts, Inc., parent company of SeaWorld Parks and Busch Gardens. The lawsuit accuses SeaWorld of using ‘bait-and-switch’ tactics by hiding extra fees until the final checkout stage of online ticket purchases, leading consumers to pay more than expected.
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